.zily-assist-widget,
.zily-assist-widget * {
    box-sizing: border-box;
}

.zily-assist-widget {
    position: fixed;
    z-index: 999999;
    bottom: 22px;
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;
}

.zily-assist-widget [hidden],
.zily-panel[hidden],
.zily-chat-area[hidden],
.zily-notice[hidden],
.zily-intro-message[hidden],
.zily-quick-starts[hidden],
.zily-start-form[hidden],
.zily-typing-indicator[hidden],
.zily-close-chat[hidden] {
    display: none !important;
}

.zily-assist-widget.zily-right {
    right: 22px;
}

.zily-assist-widget.zily-left {
    left: 22px;
}

.zily-bubble {
    border: 0;
    border-radius: 999px;
    background: var(--zily-color, #4f46e5);
    color: #fff;
    padding: 13px 18px;
    box-shadow: 0 14px 35px rgba(0, 0, 0, 0.24);
    display: flex;
    align-items: center;
    gap: 8px;
    font-weight: 700;
    cursor: pointer;
}

.zily-bubble-icon {
    font-size: 19px;
    line-height: 1;
}

.zily-panel {
    position: absolute;
    bottom: 62px;
    width: 360px;
    max-width: calc(100vw - 28px);
    max-height: calc(100vh - 105px);
    max-height: calc(100svh - 105px);
    background: #fff;
    color: #111827;
    border-radius: 22px;
    overflow: hidden;
    box-shadow: 0 24px 60px rgba(15, 23, 42, 0.28);
    border: 1px solid rgba(15, 23, 42, 0.08);
    display: flex;
    flex-direction: column;
}

.zily-right .zily-panel {
    right: 0;
}

.zily-left .zily-panel {
    left: 0;
}

.zily-panel-header {
    background: var(--zily-color, #4f46e5);
    color: #fff;
    padding: 16px;
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 12px;
    flex: 0 0 auto;
}

.zily-panel-header strong {
    display: block;
    font-size: 16px;
    line-height: 1.2;
}

.zily-panel-header small {
    opacity: 0.9;
}

.zily-status-dot {
    width: 8px;
    height: 8px;
    display: inline-block;
    background: #36d399;
    border-radius: 999px;
    margin-right: 4px;
}

.zily-window-actions {
    display: flex;
    align-items: center;
    gap: 7px;
}

.zily-window-btn {
    border: 0;
    background: rgba(255, 255, 255, 0.18);
    color: #fff;
    width: 30px;
    height: 30px;
    border-radius: 999px;
    font-size: 22px;
    line-height: 26px;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

.zily-window-btn:hover,
.zily-window-btn:focus {
    background: rgba(255, 255, 255, 0.28);
    outline: none;
}

.zily-panel-body {
    padding: 18px 16px 14px;
    overflow-y: auto;
    min-height: 0;
    flex: 1 1 auto;
}

.zily-intro-message {
    background: #f8fafc;
    border: 1px solid #e5e7eb;
    padding: 12px;
    border-radius: 14px;
    margin: 8px 0 14px;
    line-height: 1.45;
}

.zily-start-form label {
    display: block;
    margin-bottom: 11px;
}

.zily-start-form span {
    display: block;
    font-size: 12px;
    font-weight: 700;
    color: #374151;
    margin-bottom: 5px;
}

.zily-start-form input,
.zily-start-form textarea,
.zily-reply-form textarea {
    width: 100%;
    border: 1px solid #d1d5db;
    border-radius: 12px;
    padding: 10px 12px;
    font: inherit;
    color: #111827;
    background: #fff;
}

.zily-start-form textarea,
.zily-reply-form textarea {
    resize: vertical;
}

.zily-primary-btn {
    width: 100%;
    border: 0;
    border-radius: 12px;
    background: var(--zily-color, #4f46e5);
    color: #fff;
    padding: 12px 14px;
    font-weight: 800;
    cursor: pointer;
}

.zily-primary-btn:disabled {
    opacity: 0.65;
    cursor: wait;
}

.zily-chat-area {
    display: flex;
    flex-direction: column;
    gap: 10px;
    min-height: 0;
}

.zily-messages {
    height: 245px;
    max-height: 42vh;
    overflow-y: auto;
    border: 1px solid #e5e7eb;
    border-radius: 16px;
    background: #f8fafc;
    padding: 12px;
}

.zily-message {
    margin-bottom: 12px;
    display: flex;
    flex-direction: column;
}

.zily-message-agent {
    align-items: flex-start;
}

.zily-message-visitor {
    align-items: flex-end;
}

.zily-message-bubble {
    max-width: 86%;
    padding: 10px 12px;
    border-radius: 15px;
    background: #fff;
    border: 1px solid #e5e7eb;
    white-space: pre-wrap;
    line-height: 1.4;
}

.zily-message-visitor .zily-message-bubble {
    background: var(--zily-color, #4f46e5);
    color: #fff;
    border-color: var(--zily-color, #4f46e5);
}

.zily-message-meta {
    font-size: 11px;
    color: #6b7280;
    margin-top: 4px;
}

.zily-typing-indicator {
    font-size: 12px;
    color: #4b5563;
    background: #f3f4f6;
    border: 1px solid #e5e7eb;
    border-radius: 999px;
    padding: 7px 10px;
    width: fit-content;
    display: flex;
    align-items: center;
    gap: 4px;
}

.zily-typing-indicator span {
    width: 5px;
    height: 5px;
    border-radius: 50%;
    background: currentColor;
    opacity: 0.45;
    animation: zilyTypingPulse 1s infinite ease-in-out;
}

.zily-typing-indicator span:nth-child(2) {
    animation-delay: 0.15s;
}

.zily-typing-indicator span:nth-child(3) {
    animation-delay: 0.3s;
}

@keyframes zilyTypingPulse {
    0%, 80%, 100% { transform: translateY(0); opacity: 0.35; }
    40% { transform: translateY(-3px); opacity: 0.9; }
}

.zily-reply-form {
    display: grid;
    gap: 9px;
}

.zily-notice {
    margin: 12px 0 0;
    background: #ecfeff;
    color: #155e75;
    padding: 10px 12px;
    border-radius: 12px;
}

.zily-notice.zily-error {
    background: #fef2f2;
    color: #991b1b;
}

.zily-powered {
    padding: 9px 16px 12px;
    font-size: 12px;
    text-align: center;
    color: #6b7280;
    background: #f9fafb;
    flex: 0 0 auto;
}

.zily-powered a {
    color: var(--zily-color, #4f46e5);
    font-weight: 700;
    text-decoration: none;
}

@media (max-width: 480px) {
    .zily-assist-widget {
        right: 12px !important;
        left: 12px !important;
        bottom: 12px;
    }

    .zily-bubble {
        margin-left: auto;
        padding: 12px 16px;
    }

    .zily-left .zily-panel,
    .zily-right .zily-panel,
    .zily-panel {
        left: 0;
        right: 0;
        width: 100%;
        bottom: 58px;
        border-radius: 18px;
        max-width: 100%;
        max-height: calc(100vh - 78px);
        max-height: calc(100svh - 78px);
    }

    .zily-panel-header {
        padding: 12px 14px;
    }

    .zily-panel-body {
        padding: 14px 12px 12px;
    }

    .zily-intro-message {
        margin-top: 6px;
        margin-bottom: 10px;
        padding: 10px;
        font-size: 13px;
    }

    .zily-start-form label {
        margin-bottom: 8px;
    }

    .zily-start-form span {
        margin-bottom: 3px;
    }

    .zily-start-form input,
    .zily-start-form textarea,
    .zily-reply-form textarea {
        padding: 9px 10px;
        border-radius: 10px;
        font-size: 14px;
    }

    .zily-start-form textarea {
        min-height: 70px;
    }

    .zily-messages {
        height: 185px;
        max-height: 32vh;
        padding: 10px;
    }

    .zily-primary-btn {
        padding: 11px 12px;
    }

    .zily-powered {
        padding: 7px 12px 9px;
    }
}

.zily-message-new .zily-message-bubble {
    animation: zily-liquid-wiggle 0.88s cubic-bezier(0.22, 1, 0.36, 1) both;
    transform-origin: center bottom;
    will-change: transform, border-radius;
}

@keyframes zily-liquid-wiggle {
    0% {
        transform: scale(0.96, 1.04) translateY(3px);
        border-radius: 18px 14px 17px 14px;
    }
    22% {
        transform: scale(1.035, 0.97) translateY(-1px) skewX(-1.4deg);
        border-radius: 14px 18px 13px 19px;
    }
    44% {
        transform: scale(0.985, 1.015) translateY(1px) skewX(1deg);
        border-radius: 18px 13px 18px 14px;
    }
    66% {
        transform: scale(1.012, 0.992) translateY(0) skewX(-0.45deg);
        border-radius: 14px 16px 15px 17px;
    }
    100% {
        transform: scale(1) translateY(0) skewX(0);
        border-radius: 15px;
    }
}

@media (prefers-reduced-motion: reduce) {
    .zily-message-new .zily-message-bubble {
        animation: none;
    }
}

.zily-quick-starts,
.zily-emoji-bar {
    display: flex;
    flex-wrap: wrap;
    gap: 7px;
    margin: 0 0 12px;
}

.zily-quick-starts button,
.zily-emoji-bar button {
    border: 1px solid #e5e7eb;
    background: #fff;
    color: #111827;
    border-radius: 999px;
    padding: 7px 10px;
    font-size: 12px;
    font-weight: 700;
    cursor: pointer;
    box-shadow: 0 3px 10px rgba(15, 23, 42, 0.05);
}

.zily-quick-starts button:hover,
.zily-quick-starts button:focus,
.zily-emoji-bar button:hover,
.zily-emoji-bar button:focus {
    border-color: var(--zily-color, #4f46e5);
    box-shadow: 0 0 0 2px rgba(79, 70, 229, 0.12);
    outline: none;
}

.zily-emoji-bar {
    margin: 0 0 -2px;
}

.zily-emoji-bar button {
    width: 34px;
    height: 34px;
    padding: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
}


.zily-followup-optin {
    display: flex !important;
    align-items: flex-start;
    gap: 8px;
    margin: -3px 0 11px;
    padding: 9px 10px;
    border: 1px solid #dbeafe;
    background: #eff6ff;
    border-radius: 12px;
    color: #1e3a8a;
    font-size: 12px;
    line-height: 1.35;
}

.zily-followup-optin input {
    width: auto !important;
    margin-top: 2px;
    flex: 0 0 auto;
}

.zily-followup-optin span {
    display: inline !important;
    margin: 0 !important;
    color: inherit !important;
    font-weight: 700;
}

.zily-file-field {
    display: block;
    margin: 0 0 12px;
    padding: 10px;
    border: 1px dashed #c7d2fe;
    border-radius: 14px;
    background: #f8faff;
}

.zily-file-field input[type="file"] {
    width: 100%;
    font-size: 12px;
}

.zily-file-field small {
    display: block;
    margin-top: 5px;
    color: #64748b;
    font-size: 11px;
    line-height: 1.35;
}

.zily-file-field-compact {
    margin: 0;
    padding: 8px;
}

.zily-attachments {
    margin-top: 8px;
    display: grid;
    gap: 5px;
}

.zily-attachment {
    display: inline-flex;
    align-items: center;
    gap: 5px;
    max-width: 100%;
    padding: 6px 8px;
    border-radius: 10px;
    background: rgba(255,255,255,0.72);
    border: 1px solid rgba(148, 163, 184, 0.32);
    color: inherit;
    text-decoration: none;
    font-size: 12px;
    overflow-wrap: anywhere;
}

.zily-attachment:hover,
.zily-attachment:focus {
    text-decoration: underline;
}

.zily-attachment small {
    opacity: .75;
    font-size: 11px;
}